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MosaicUse casesSide-effect check

Three short check-ins in the first two weeks of a new medication

On day three, day seven and day fourteen Mosaic asks three questions. Most check-ins are clear and only land in the chart. The one that is not reaches the practice as a sheet, with what the patient already heard and a reply to approve.

Step 1
AKAnna Keller, 47 · Hypertension, prediabetes, LDL 162 mg/dl
Check on her after the statin starts, on day 3, 7 and 14.
Finished thinking

Three questions, written around the muscle aches of 2024

Questionnaire

Side-effect check, day 3, 7 and 14

Anna Keller, 47 · 19 September 2026 · Shared with the patient, 19 September 2026, opened

Day 3 after the first tablet

Have you taken the tablet every evening?
Every eveningMissed oneMissed severalNot started yet
Any muscle pain since starting?New
NoneMild, does not bother meNoticeableSevere

Asked first because simvastatin caused muscle aches in both thighs in 2024.

Anything else you noticed?Optional

Not answered

Severe muscle pain with dark urine, or any chest pain or breathlessness, is not a questionnaire. Call the practice, or 112 outside opening hours.

Sources

Plan 16.09.2026Visit note 14.03.2024

The questions come from the medication that was started and from this chart: the 2024 muscle aches are the reason the second question is asked first. Schedule set by the physician at signing.

Open the questionnaireSee the full response

Step 2
AKAnna Keller, 47 · Hypertension, prediabetes, LDL 162 mg/dl
How did the first two weeks on the statin go?
Finished thinking

Two check-ins clear, one sent for review

Symptom trend

First fourteen days on atorvastatin

Anna Keller, 47 · 30 September 2026 · Signed, in the chart

What was asked and what came back

  • Day 3 · muscle pain, stomach, sleepnone
  • Day 7 · the same threenone
  • Day 14 · muscle painBoth thighs, since the previous day. The same site as the simvastatin myalgia of 2024.reported

What happened then

  • Mosaic did not tell her to stopHer plan says to keep taking it unless the pain is severe, and a change would be a decision.
  • It showed her what the practice would receive and let her decideShe sent it at 13:22.
  • The physician opened a sheet, not a chatQuestion, plan item, the CK of 210 from 2024, the CK of 96 before this start, and a draft reply.

Asked on the schedule the physician set when she signed the plan: day 3, 7 and 14 after starting, then monthly. Three questions each time, under a minute.

Open the symptom trendSee the full response

Step 3
AKAnna Keller, 47 · Hypertension, prediabetes, LDL 162 mg/dl
Open what she sent.
Finished thinking

A sheet with a draft reply, not a chat

Patient question

Muscle aches on atorvastatin, since yesterday

Anna Keller, 47 · 16 September 2026, 13:22 · Draft, for your signature

Draft. It carries your name after you sign it.

How the question was formed

The patient · 13:14

I have had muscle aches since yesterday. Should I stop the atorvastatin?

Mosaic

I cannot answer that one. Your plan asks you to report new muscle pain and to keep taking the tablet unless the pain is severe, so telling us is exactly right. Before I send this to Dr. Weber, is this the question you want to ask?

Mosaic proposed the wording; the patient confirmed it unchanged at 13:22.
The patient · 13:22

Yes. I have had muscle aches in both thighs since yesterday. Should I stop the atorvastatin, or keep taking it?

Confirmed and sent. Nothing else from her record went with it.

What you need to answer it

Her plan
Atorvastatin 20 mg every evening, started 16 September 2026. Signed by you. It asks her to note new or unusual muscle pain and tell the practice, and to keep taking the tablet unless the pain is severe.
From the chart
Simvastatin 20 mg stopped March 2024 for myalgia, CK 210 U/l. CK before this start 96 U/l, 8 May 2026. None since. eGFR 92.
Already said
That reporting it was right, and that the 2024 myalgia is in her chart. Nothing about stopping, halving or switching.

Draft reply, written from her plan and her chart

Your reply

Thank you for telling me straight away, that is exactly right. Please keep taking the tablet for now unless the pain is severe or you feel unwell.

I would like a blood test this week to check the muscle enzyme, so we know whether this is the tablet. Come by the practice for a blood draw, no appointment needed, the laboratory is open from 8 to 11.

If the pain gets worse, or you notice dark urine or weakness, stop the tablet and call us the same day.

Nothing is sent until you approve it. Edit any sentence; the reply goes out under your name, not Mosaic's.

The patient agreed the wording of her question with Mosaic before it was sent. The reply is a draft from her plan and her chart; you are its author once you approve it.

Open the patient questionSee the full response